Information We Collect

When you contact Elaria Wellness, complete an intake form, request services, schedule an appointment, or otherwise interact with us, we may collect information such as your:

• Name

• Email address

• Phone number

• Service interests

• Scheduling information

• Pregnancy stage or estimated due date

• Birth preferences or general birth-related information

• Postpartum questions or concerns

• General information about your baby or child's development

• Other information you voluntarily choose to provide

Please only provide information that is reasonably necessary for the service you are requesting.

We may also automatically receive limited technical information when you visit the website, such as browser type, device information, general location information, and website activity through cookies or similar technologies.

How We Use Your Information

Information may be used to:

• Respond to questions or inquiries

• Review service intake forms

• Determine whether a requested service is an appropriate fit

• Communicate about services

• Schedule appointments or consultations

• Provide doula, educational, or wellness guidance services

• Process payments

• Maintain business records

• Improve our website and services

• Comply with applicable legal obligations

Health-Related Information

Some Elaria Wellness services relate to pregnancy, birth, postpartum life, infant development, and family wellness. As a result, you may voluntarily provide health-related information when completing an intake form or communicating with us.

The services offered through this website are nonmedical doula, education, and wellness guidance services unless expressly stated otherwise in a separate written agreement. They are not occupational therapy evaluation or treatment, medical care, diagnosis, or other healthcare treatment.

Please do not use general website contact forms to submit medical records, insurance information, Social Security numbers, or other highly sensitive medical or identifying information.

Third-Party Services

Elaria Wellness may use third-party services to operate the website and provide services, including platforms such as Squarespace, Google, Calendly, Stripe, and email service providers.

Information submitted through these platforms may also be processed according to their respective privacy policies and security practices.

Payment information is processed by our payment processor. Elaria Wellness does not intentionally collect or store complete payment-card information through website contact or intake forms.

Sharing of Information

We do not sell or rent your personal information.

Information may be shared with service providers when reasonably necessary to operate the business, process payments, schedule services, maintain website functionality, or provide requested services.

Information may also be disclosed where required by law or when reasonably necessary to protect the rights, safety, or property of Elaria Wellness, our clients, or others.

Cookies and Website Analytics

This website may use cookies and similar technologies to support website functionality, understand website traffic, and improve the visitor experience. Your browser settings may allow you to limit or disable certain cookies.

Children’s Information

This website and its services are intended for adults, including parents and caregivers. Parents or legal guardians may voluntarily provide limited information about their infant or child when requesting guidance. We do not knowingly collect information directly from children through this website.

Data Retention

We may retain information for as long as reasonably necessary to provide services, maintain appropriate business records, resolve disputes, comply with legal obligations, and protect legitimate business interests.

Data Security

We take reasonable steps to protect the information entrusted to us. However, no website, email system, online form, or electronic storage method can be guaranteed to be completely secure.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to any legal or legitimate business recordkeeping requirements.

Changes to This Policy

We may update this Privacy Policy periodically. The current version will be posted on this website with its effective date.

Contact

Questions regarding this Privacy Policy may be directed to:

Elaria Wellness
Email: info@elariawellness.com